Accessibility Statement for Our Removals and Storage Services

We are committed to making our removals and storage website accessible and easy to use for everyone, including customers with disabilities. This Accessibility Statement explains the steps we take to support an accessible removals and storage experience, the standards we work towards, and how you can contact us with any accessibility requests or feedback.

Our Commitment to Accessibility

Our aim is to provide an accessible removals and storage area online that allows you to research services, request quotes, and plan your move as independently as possible. We design and develop our website with accessibility in mind so that it can be used with a wide range of assistive technologies and user preferences.

We are actively working towards meeting the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines are recognised as an international standard for making web content more accessible for disabled people and more user friendly for everyone.

Measures to Support Accessibility

To help deliver an accessible removals and storage experience, we apply the following measures where possible:

Using headings, paragraphs, and lists in a logical order to support clear structure and navigation.

Ensuring sufficient colour contrast between text and background so that information is readable for users with low vision or colour vision deficiencies.

Providing meaningful, descriptive text for images where they convey important information about our removals and storage services.

Designing forms and quote requests so that labels and instructions are clear and associated with their form fields.

Testing our content with a variety of browsers and devices to support consistent use of the site.

Screen Reader Support

Our website is designed to work with screen readers used by customers who rely on audio or braille output. We aim to ensure that content reading order follows the visual layout and that key pages in the removals and storage journey are announced in a logical and understandable way.

We use clear and descriptive headings, page titles, and link text so that screen reader users can move quickly through the site when looking for information about home removals, office moves, or storage options.

Keyboard Navigation

The site is built to support keyboard navigation so that you can use it without a mouse. This includes the ability to move through interactive elements such as menus, buttons, and form fields using the keyboard alone.

We aim to provide a visible focus indicator so it is always clear which element is currently selected. This helps keyboard users complete bookings and request estimates for removals and storage services without losing their place.

Compatibility with Assistive Technologies

Our goal is to ensure that the accessible removals and storage area of our website can be used alongside a wide range of assistive technologies and configurations. This may include screen readers, screen magnification tools, speech recognition software, and alternative input devices.

We review new features and content updates with accessibility in mind to reduce the risk of introducing barriers for disabled users.

Ongoing Improvements

Accessibility is an ongoing process. We understand that our removals and storage website may not yet be perfect for every user, and we are committed to continuous improvement. As our services evolve, we will keep reviewing our pages, forms, and content to improve compliance with WCAG 2.1 AA and to enhance usability for all visitors.

Contact for Accessibility Requests and Feedback

If you experience any difficulty using our removals and storage website or if you find any part of it hard to access, we want to hear from you. You can contact us through the standard contact options listed on our site and let us know that your query relates to accessibility.

Please tell us which page you were using, what you were trying to do, and the type of device or assistive technology you were using. We will review your feedback and work to provide the information you need in an accessible format wherever possible.

We welcome suggestions for improving the accessibility of our removals and storage services, both online and offline, so that we can better support all customers planning a move or arranging storage.